Privacy policy

THE CONFIDENTIALITY OF THE PERSONAL INFORMATION OF KOREANSKIN.RO CUSTOMERS IS ONE OF OUR PRIORITIES AND WE TREAT THIS SUBJECT VERY SERIOUSLY.

KALINKA MEDIA SRL collects information through the website www.koreanskin.ro , strictly in accordance with Romanian legislation relating to the collection and security of personal data. The site places a cookie on the visitor's computer to ensure automatic customer authentication and to collect statistical information regarding the use of the site.

Data collection is done through:

    • the contact form.
    • the order form;
    • newsletter subscription;
    • customer registration form;
    • product review form.

The personal data collected through the site is used to provide koreansin.ro services for your benefit.

These services may include, as appropriate, the following:

a) Account creation and management within the koreansin.ro platform

b) Processing orders, including their receipt, validation, shipping and invoicing;

c) Resolving cancellations or problems of any kind relating to an order, goods or services purchased;

d) Return of products according to legal provisions;

e) Refund of the value of the products according to legal provisions;

f) Providing support services, including providing answers to your questions regarding your orders or koreanskin.ro goods and services.

The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between koreansin.ro and you.

In accordance with the provisions of Law No. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, KALINKA MEDIA SRL assumes the obligation to administer in safe conditions and only for the specified purposes, the personal data provided by the users of our site.

As a general rule, we will store your personal data for as long as you have an account with the koreanskin.ro store. You can ask us to delete certain information or close your account at any time and we will comply with these requests, subject to retaining certain information even after the account is closed, in situations where applicable law or our legitimate interests require it.

Our company undertakes not to transmit the collected data to third parties, except in the cases expressly provided for by the Romanian legislation in force. Thus, your personal information may be provided to the Prosecutor's Office, the Police, the Courts or other authorized state bodies, based on and within the limits of the legal provisions and as a result of express requests.

Any user who has explicitly provided personal data on the website www.koreanskin.ro may opt to delete it from our database by sending an e-mail to contact@koreanskin.ro.
 If users do not wish to continue receiving commercial communications by email from our company, they can use the link in the footer of the Kalinka Media newsletter received by email. In case of dispute, an amicable solution will first be attempted, within 30 working days from the registration of the complaint at the headquarters of Kalinka Media SRL. If after this period no agreement is reached, the dispute will be resolved by the Arbitration Commission attached to the Chamber of Commerce and Industry of Iași Municipality or by the competent courts in Bucharest Municipality.

You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are as follows:

National Supervisory Authority for Personal Data Processing B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania

Phone: +40.318.059.211 or +40.318.059.212;

Email: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.

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By subscribing to text notifications sent by Korean Skin Romania you agree to receive automated marketing text messages about our products and services to the phone number you indicated when you subscribed, and that the messages may be sent via automated telephone dialing system or other technology.

The frequency of messages is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply OFF to opt out and HELP for assistance. You may receive an additional text message confirming your decision to unsubscribe. You understand and agree that attempting to unsubscribe by any means other than sending the unsubscribe text messages indicated above may not ensure automatic unsubscribe.

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For information and support, complaints and suggestions, you can contact us at contact@koreanskin.ro.

All written communications will be made to the following address:
SC Kalinka Media SRL
70 Apicultorilor Ave., Bucharest, 013853, Romania